TERMS OF SERVICE

Effective Date: 24 May 2026

1. Introduction

Welcome to Texture Theory Ltd ("Texture Theory", "we", "us", or "our"). These Terms of Service govern your access to and use of our website, educational programs, workshops, masterclasses, events, digital content, educational materials, and related services (collectively, the "Services"). By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and Services.

2. Eligibility

You must be at least 18 years of age to purchase courses, register for events, or create an account. By using our Services, you represent that all information you provide is accurate and complete.

3. Educational Services

Texture Theory Ltd provides professional education and training for hair professionals. Our Services are intended for educational purposes only. We do not guarantee employment, income, business growth, licensing outcomes, certification outcomes, or specific professional results. Individual outcomes will vary based on experience, effort, local regulations, and market conditions.

4. Registration and Accounts

You may be required to create an account to access certain Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.

5. Payments

All fees are displayed in the applicable currency. Payment must be received in full prior to attendance, access, or participation unless otherwise agreed. We use third-party payment processors and do not store complete payment card information.

6. Event Cancellation and Refunds

In-Person Events

More than 30 days before the event:

  • Full refund less processing fees

15–30 days before the event:

  • 50% refund

Less than 15 days before the event:

  • No refund

Participant substitutions may be permitted at our discretion.

Digital CourseS

Due to the immediate availability of digital content, purchases are generally non-refundable once access has been granted, except where required by applicable law. For consumers in the European Union and United Kingdom, by accessing digital content immediately after purchase, you acknowledge that your statutory withdrawal rights may be waived where legally permitted.

7. Intellectual Property

All content and materials provided by Texture Theory Ltd remain our exclusive intellectual property.

This includes:

  • Course materials

  • Videos

  • Presentations

  • Workbooks

  • Educational frameworks

  • Images

  • Graphics

  • Branding

  • Logos

  • Website content

You may not reproduce, distribute, record, sell, share, modify, or republish any content without our prior written consent.

8. Prohibited Conduct

Users may not:

  • Use the Services unlawfully

  • Upload malicious software

  • Interfere with website operations

  • Attempt unauthorized access

  • Infringe intellectual property rights

  • Harass participants, instructors, or staff

  • Record educational content without permission

We reserve the right to suspend or terminate access for violations.

9. Photography and Recording

Texture Theory Ltd may photograph, film, or record educational sessions, events, and workshops for marketing, educational, and promotional purposes. Participation in our events constitutes consent unless a written opt-out request is submitted prior to the event. Further details are provided in our Photography and Media Release Policy.

10. Limitation of Liability

To the fullest extent permitted by law, Texture Theory Ltd shall not be liable for:

  • Indirect losses

  • Consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Loss of reputation

Our total liability shall not exceed the amount paid by the participant for the relevant Service. Nothing in these Terms excludes liability that cannot legally be excluded.

11. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for their content, privacy practices, or operations.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Nothing in these Terms affects mandatory consumer protection rights available under applicable laws in the United Kingdom, European Union, or Switzerland.

13. Contact

Texture Theory Ltd

Email: hello@texturetheory.eu

Website: www.texturetheory.eu